Hi,
I'm implenting BRF+ for SPM Claims & Returns Process.
It took me a while to understand how I can set up an application, Function from type event, Rulesets, rules, etc but at the end it seems that it is a tremendous improvement compared to BRF!
So far I have triggered the BRF+ via the CRMV_EVENT_CUST table calling a function module that triggers the BRF+ Function and receives an CRM Log message but this solution is not sufficient for all locations I want to call the BRF+.
At first I want to call the BRF+ for the Entryvalidation: Entering a Claim with a item net value below a threashold should not be saveable.
The second call should be to decide if the Claim will be automatically approved or set to manual investigation: This is a check that will lead to a item status change.
The third and last check will be fullfilled by saving the Claim document: a whole set of business rules have to run and set maybe an incompleteness or process some error messages.
I neither any information in SAP Documentation, nor on any ressource on the net any information about customing the BRF+ Solution.
Is there any customizing in the system, as it is for BRF, that allows me to trigger the BRF+ for Business Transaction Category, Business Transaction or ItemCategories?
Furthermore, is there an option to call BRF+ via customizing that "listens" to a field change as Reason Code ( CODEGRUPPE, KATALOGART,CODE in the Subjectprofile?)
Can I define Events that trigger the BRF+ as in the BRF customizing?
When I search the IMG for BRFPLUS, I find a couple of entries, but doubleclicking on this search results doesn't jump to the customizing step.
It would be very helpfull to get some input in these topics.
Kind regards,
Sven